Aboriginal Youth Non-Profit Housing Corporation. Tewegan Transition House

65 Harvey St, Ottawa, ON


This housing program is available to women 16-29 years of age who are First Nations, Inuit, or Métis. Women must be looking for work, going to school or doing volunteer work.
Language of Service: English 

Bruce House

402-251 Bank St., Ottawa ON


Bruce House is a community-based organization providing housing, compassionate care and support in Ottawa for people living with HIV and AIDS, based on the belief that everyone has the right to live and die with dignity. Transitional housing is also available.
Language of Service: English

Catholic Centre for Immigrants, Ottawa- Maison Sophia House

Maison Sophia House
204 Boteler St., Ottawa, ON


Eligibility: Individual has to be referred through Social Services or through Citizenship and Immigration Canada, be a government-sponsored refugee, be an immigrant in Canada for less than a year, or be a person who has never been through a settlement program. A 96-bed reception facility which provides temporary accommodation and initial orientation to government-sponsored refugees and refugee claimants for up to 4 weeks. Refugees are responsible for maintaining their own rooms. Services include cafeteria with ethnic foods, child minding, and recreation program.

Chrysalis House

Crisis phone: 24 hours/day at 613-591-5901


Chrysalis House is open to any woman (over 16) and their dependants who are in an abusive home and need to leave the home to keep herself and her dependants safe.  
Language of Service: English


515 MacLaren St. , 314 Booth St, 170 O’Connor, and 315 McLaren
Ottawa, ON


A community-based emergency shelter and housing program for homeless single women 18 years of age and older in Ottawa. Language of Service: English; French

Daybreak Non-profit Shelter (Ecumenical) Corporation

393 Piccadilly Ave., Ottawa ON
613- 236-8070


Daybreak is a non-profit charitable organization whose purpose is to provide a long-term affordable housing option with a caring environment for single low-income adults in the central Ottawa area.
Language of Service: English

Harmony House



A second-stage shelter focused on easing the transition from crisis shelter to independent living for women and their children who are fleeing violence. Provides safe affordable housing for up to one year and a program of individual and group support, advocacy, and referral.
Language of Service: English; Interpretive Services - French

Interval House/Somerset West Community Health Centre

55 Eccles Street Ottawa, ON, K1R 6S3

24 hr Crisis Line - 613-234-5181

Interval House of Ottawa-Carleton is a twenty-bed shelter for abused women and their children, and offers a variety of services including safe shelter, counselling, referrals, crisis line, a residential program, and advocacy.
Language of Service: English; Interpretive Services

J.F. Norwood House

613- 237-7427 Ext. 115


J.F. Norwood House is transitional housing offering supportive living for women and families. Drawing from community support and contributions, we offer women and families a chance at successful reintegration, an opportunity to work on education and employment objectives, and access services while supported by an environment that nurtures their individualities and potential.  Residents have access to:
Communal living space, program services, residential support plans, individual and group counselling, information and referrals community resources, education and employment referrals, housing support and advocacy.

La Presence Ottawa

613-241-8297 / 24-hour service


Eligibility: Women who are victims of family violence and their children. This shelter offers temporary refuge to women who are victims of family violence and to their children. It has capacity for 12 women in smoke-free environment. Length of stay is up to about eight weeks with possibility of extension. Residents have access to counselling, help and support in planning for the future, parenting courses and an educational, structured and peaceful family living environment. Language of Service: English * French - Designated Agency under the French Language Act

Maison d'Amitié

613-747-9136, Crisis Phone: 613-747-0020, TTY: 613-747-9116


Eligibility: Women who are suffering from any type of abuse and their children. Provides temporary shelter and emergency housing for abused women and their children as well as a 24-hour helpline, children's program, transitional program and follow-up services. Language of Service: English * French - Designated Agency under the French Language Act

National Capital Region YMCA/YWCA

613-237-1320, Taggart Family YMCA 613-788-5095
180 Argyle Ave., Ottawa, ON


The Y currently offers an emergency shelter, youth transitional housing and a monthly supportive housing program.  Housing programs are offered out of the Taggart Family Y. Language of Service: English; French

Options By-Town

380 Cumberland St., Ottawa ON


Options By-Town is a non-profit organization that provides Housing Plus services in Ottawa, combining affordable housing with on-site counselling, training and other services for people who need help to live independently. Term of stay is negotiable depending on needs and availability. Language of Service: English; French

Oshki Kizis Lodge / Minwaashin Lodge

            424 Catherine St., Suite 3, Ottawa, ON
            613-789-6876 / 613-789-1141/613-741-5590


         Oshki Kizis Lodge serves the aboriginal community by providing safe and supportive housing for   
         First Nations, Inuit and Metis women and children who are fleeing violence and abuse.

Ottawa Salus Corporation

2000 Scott St, Ottawa, ON
Office Phone: 613-729-0123 / TTY: 613-759-8455


Support services and housing options for individuals 16 years and up living with mental health problems. Support services include: Recreology, Residential Animation, Occupational Therapy, On-Site Community Development and Intensive Case Management in partnership with the Mental Health Community Support Services. Housing options: Three group homes, two transitional Rehabilitation Residences, eight apartment buildings and several apartments leased from other non-profit housing providers. These homes provide a stable atmosphere, which promotes a return to health. Length of stay and level of support is flexible and individualized. Language of Service: English; French

Salvation Army, Booth Centre – Emergency Men's Shelter

171 George Street Ottawa, ON


The Booth Centre is a service provided by the Salvation Army. The Booth Centre provides shelter, food, clothing, counselling for homeless men (108 beds). Special Care Unit for men with special needs. They provide emergency shelter for men 18 years and over. Language of Service: English and French

Shepherds of Good Hope- Hope Outreach, Hope Recovery, Men's Emergency Shelter

230 Murray St, Ottawa, ON K1N 5M8,
233 Murray St, Ottawa, ON, 256
King Edward Ave Bsmt, Ottawa, ON

Hope Outreach- 613-789-4179
Hope Recovery- 613-241-4303
Men’s Emergency Shelter- 613-241-6494,


Men’s Emergency Shelter has a capacity of 102 beds, Hope Recovery has capacity for 46 beds for men under the influence of drugs or alcohol and Hope Outreach is an 80 bed shelter providing services to women and trans gendered individuals who are homeless or at risk of homelessness. All three programs provide basic needs such as: meals, showers, laundry services, safe needle injection supplies and medication storage. Medical professionals, nurses, and mental health professionals serve and advocate for clients and act as a resource for the staff. Assessment workers on staff who identify clients' needs (i.e. housing worker and case managers) work with social service agencies in order to advocate for the clients.

Men’s Emergency Shelter: Clients can book in after 7 pm and can reconfirm their beds the following day if need be between 4 pm and 6 pm. Clients waiting for a bed can relax in the shelter's lounge.

Hope Outreach: Additionally provides service for women that are under the influence of a substance, offering short term service as well as overflow services as required

Hope Recovery: Immediate needs-based, short term shelter program designed for individuals currently under the influence of alcohol or any other mood alternating substance.
Language of Service: English; French

Shepherds of Good Hope- Supportive Living

Hope Living- 613-562-7845
St. Andrew Residence- 613-288-0312


Open to single individuals 18 years of age and older who are homeless or at risk of homelessness and caters primarily to individuals with a serious mental illness or concurrent disorder.

The program provides a continuum of housing across 3 locations. This housing is designed to allow individuals the flexibility to move from one level of support to another depending on individual needs. The goal is to provide a safe, clean and supportive environment for individuals living with serious mental health issues and/or concurrent disorders. Our Supportive Housing programs offer an experience in communal and autonomous living.

Hope Living Residence: 256 King Edward Avenue, 3rd floor, offers 35 rental units to men and women diagnosed with a serious mental illness which may or may not be co-occurring with other challenges. Staff are available 24/7 to support tenants based on their individual needs with the emphasis being recovery and promotion of independence. Services and support are provided with the help of community partnerships with The Royal, Sandy Hill Community Health Centre, and several other support agencies in the community. 380

St. Patrick Residence: This location provides 13 units for men living with severe mental health issues who require minimal assistance to maintain their independence in a rooming house style environment. St. Andrew Residence: 208 St. Andrew St 32 single and 3 shared apartments for men and women living with mental illness and/or concurrent disorder who have portable supports and are ready for autonomous living. Shepherds of Good Hope provides a supportive environment focused towards independent living and building community within. Language of Service: English; French - Limited

The Ottawa Mission

35 Waller Street Ottawa, ON
613-234-1144 ex 24


The Ottawa Mission provides food, shelter and clothing to those who are homeless and those at risk of being homeless in the Ottawa region. Addiction Treatment programs, healthcare services, job training programs and educational and housing support are also offered. Serves men over 18 only. Language of Service: English; French

Youth Services Bureau of Ottawa

2675 Queensview Dr., Ottawa, ON
613-729-1000/ 613-260-2360 (Crisis Line)


The Youth Services Bureau of Ottawa serves youth aged 12 and older. They focus on youth with difficulties affecting their physical and/or emotional well-being and development and support youth in making positive health and lifestyle decisions.

Services include:  Mental Health Services, Community Services, Youth Engagement, Youth Employment and Youth Justice Services. Most of the housing is monthly or annual.
Open to men and women 14 -to 20 years old.
Languages served: English; French

Action Housing

261 Montreal Rd Ste 200, Ottawa, ON


Organization specializing in housing, assists supports and advocates on behalf of clients who need to find safe, adequate and affordable housing. Free advertisement service for private market units that can be browsed by landlords and tenants, housing search and counselling services , legal counsel related to housing and discrimination as well as representing clients at the Ontario Rental Housing Tribunal, accompaniment to appointments,  help to negotiate a lease and fill out forms. Coordination of Volunteer Services project: recruits volunteers and coordinates their work so they can help individuals and families find housing, advice and moral support.
 Local service locations: Orléans-Cumberland Community Resource Centre * Overbrook-Forbes Community Resource Centre * Eastern Ottawa Resource Centre * Lowertown Community Resource Centre

Language of Service: English; French; Italian; Spanish; Portuguese; Somali; Romanian; Kinyarwanda ; Swahili * Kirundi ; Creole

Housing Help

309 Cooper St Ste 502, Ottawa, ON


Hours: Monday-Friday 9:30 a.m.-Noon, 1:00 p.m. -4:30 p.m.

A one-stop, drop-in service to help people with their practical housing problems. Assistance regarding housing emergencies, evictions, locating housing, maintenance and repair problems, and illegal rents.  Information provided on applications for subsidized housing, a list of rooms and apartments to rent, telephones to help people looking for an apartment, help to find needed programs and services in the community.  Caseworkers are available to clients who require support in looking for housing.
Language of Service: English and French



Provides services and housing for people who face social isolation and other complex challenges – individuals and families who may have very low incomes and serious, persistent issues that may include mental illness, HIV/AIDS or substance use. It reduces reliance on costly emergency, health and social services and, more importantly, helps people to be strong and successful members of the community.
This site is brought to you by a coalition of non-profit housing agencies called the Ottawa Supportive Housing Network.