Telehealth Ontario


Free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse.

Ottawa Public Health Information Line (OPHIL)

TTY: 613-580-9656
Toll free: 1-866-426-8885

The OPHIL offers free confidential information and advice on a variety of health topics, ranging from: Immunization, Breastfeeding, Tobacco cessation, Physical activity and healthy eating, HIV/AIDS and sexual health, Food safety. Monday to Friday from 9 am to 4 pm.

Additional contacts:

Childhood immunization, ext. 24108
Dental Health Services, ext. 23510
A Public Health Inspector, ext. 23806
A Public Health Nutritionist, ext. 23403
A Public Health Nurse , ext. 28020
The Medical Officer of Health 613-580-6744, ext 23681

Orleans Urgent Care Clinic

1220 Promenade Place d'Orleans, Suite 100 Orleans, ON K1C 7K3

Monday to Friday 8:00 a.m. to 9:00 p.m. Saturday and Sunday 8:00 a.m. to 3:00 p.m.
CLOSED Statutory Holidays

The Orleans Urgent Care Clinic (OUCC) is a free-standing emergency care facility in Orleans, Ontario, Canada. We are staffed with emergency physicians and RNs who take care of urgent medical problems, with many of the same capabilities as any hospital emergency department.

Rideau Valley Health Centre

Village Square Mall, 1221 Greenbank Rd, Ottawa, ON

Mon-Fri 8 am-8 pm, Sat 8:30 am-4 pm
Heath care centre, urgent care clinic and diagnostic imaging

Queensway Carleton Hospital 

3045 Baseline Rd., Ottawa, ON
613-721-2000, 24 hours

Provides care through inpatient and outreach programs, clinics and partnerships with other hospitals and community organizations 

24-hour emergency services (children and adults) * medical and surgical services * mental health services * geriatric services * rehabilitation services * a family-centred childbirth centre 

Ottawa Hospital (The) - Civic Campus 

1053 Carling Ave., Ottawa, ON
Out-patient clinic appointments 613-798-5555 ext 14051
Social Work Services 613-798-5555 ext 14711
Emergency 613-722-7000

Provides a full range of medical and surgical services with particular specialties in cardiac care and research such as the Heart Institute, neurosciences, cancer, and hormone growth and development.

Ottawa Hospital (The) – General Campus

501 Smyth Road, Ottawa, ON
613-722-7000 / TTY: 613-761-4024

The Ottawa Hospital is a compassionate provider of patient-centred health services with an emphasis on tertiary-level and specialty care, primarily for residents of Eastern Ontario. They provide an Infectious disease unit in module G on the second floor for HIV positive patients and house a cancer clinic.. The Ottawa Hospital functions in English and French while striving to meet the needs of the culturally diverse community they serve.

Ottawa Hospital (The) – Riverside Campus

1967 Riverside Dr. corner of Smyth Road, Ottawa, ON

The Ottawa Hospital Riverside Campus primarily provides patient-centred health and selective day and overnight surgeries that the other Ottawa Hospitals do not have the facilities to provide..

Ottawa Hospital (The) - Psychiatric Emergency Services 

1053 Carling Ave., Ottawa, ON
613-722-7000 1-866-996-0991
Mental Health Crisis Line 613-722-6914

Team composed of nurses, social workers, residents, staff psychiatrists and other mental health professionals. Services: Psychiatric Assessments * Expedites the care of psychiatric patients in the emergency department * Ensures a liaison between inpatient psychiatric services, the emergency department and appropriate community resources.

Hôpital Montfort 

713 Montreal Rd., Ottawa, ON

Francophone institution that delivers quality care in both official languages, within an academic setting * works with its partners to improve communities' health 
Family Birthing Centre * Medicine * Cancer Program * Mental Health Program * Diagnostic Services (including Medical Imaging and Sleeping Laboratory) * Cardiovascular and Pulmonary Health Services * Therapeutic Services (including Physiotherapy and Communication Disorders Clinic) * Ambulatory Care * Critical Care (including Intensive Care and Emergency) * Palliative Care

Children's Hospital of Eastern Ontario - Emergency and Psychiatry Department - Regional Psychiatric Emergency Service for Children and Youth 

401 Smyth Rd, Ottawa, ON
613-737-2256 CHEO Emergency 613-737-2328

Outpatient Clinics Mon-Fri 8 am-4:30 pm * Inpatient Clinic Mon-Sun 24 hours *
After Care Group Mon-Fri 4:30 pm-5:30 pm

Regional hospital emergency room service for children and youth experiencing psychiatric emergencies. 
* Crisis intervention: service for children and youth who are assessed in the emergency room 
* Outpatient Psychiatric Clinics: for emergency services, individuals can go to the hospital emergency room and from there be referred to a resident psychiatrist on call 
* Inpatient Psychiatric Clinic: an 18-bed unit for adolescents where 12 beds are for crisis admissions and 6 are for medium-term treatment 
Admission is through CHEO emergency department * referral must come from a family doctor

Ontario Poison Centre


Ottawa Dental Society – Emergency Services


The Sexual Health Centre

Main clinic location: 179 Clarence Street, Ottawa

Please call 613-234-4641 between 8:30 am to 12:30 pm and 1:30 to 4 pm to book an HIV testing .AIDS - Sexual Health Info line: 613-563-2437 Monday to Friday from 9 am to 4 pm. Free counselling on healthy sexuality, including STIs (sexually transmitted infections) and contraception. Free testing for STIs. Free treatment for some STIs. Confidential or anonymous HIV testing. Rapid HIV testing (point of care) – by appointment only at the Sexual Health Centre. Emergency contraception (ECP). Affordable contraception. Pregnancy testing & options counselling. Pap testing (for those who qualify). Hepatitis A & B immunization (for those who qualify). Free condoms and resource materials.

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